Basics of a Control System Explained
“Control is concerned with finding out whether the objectives, that were set previously, have been achieved or not. ”
Human beings work best when under some sort of control. There are only a very small number of persons who always work as per their conscience and inner control.Most of the people tend to become indisciplined and off beam in the absence of outer control. An effective control system cannot operate in isolation. A number of other functions are required for making control effective.
Planning is the first per-requisite of making control effective. Planning involves the setting of objectives and subsequently deciding about the appropriate course of action.
First of all the organizational goals are set and then departmental and sectionals objectives are decided. The objectives are the target for the achievement of which all energies are pooled. The objectives must be specific so that their achievement can be determined.
The pre-determined course of action should be used to reach various organizational objectives. Control is concerned with finding out whether the objectives have been achieved or not.
If the results are not according to the standards set, deviations are found out. Controlling relates to the finding out of deviations and taking corrective measures.
Timely action on the part of a manager is essential for exercising control. Managers should give proper guidelines to their subordinates for undertaking various functions. Instead of finding out faults later it is proper to guide at the very start so that things are done in a systematic manner.
Besides all precautions, there may be some deviations. The deviation should be reported at the earliest. Any delay in the reporting tends to delay a corrective action also. There should be quick action as regards the remedial steps.
Delegation of authority is essential for exercising control. Controlling process involves evaluating performance, ascertaining deviations and taking effective corrective measures. All these steps require some kind of authority.
When we ask a production manager to increase production by say 10 percent, it is implied that he will require authority to take up more employees, to give incentives to employees and to take disciplinary action against inefficient employees.
There should be proper feed back to any kind of information for the exercise of proper control. The performance of subordinates should reach the manager at the earliest. Productive control is only possible when the higher management is alert, prepared and active.
Author - DeeKay
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